Omnichannel communication is a multichannel strategy to customer interactions that stands out because it focuses on offering a consistent customer experience across all channels.
Businesses with omnichannel strategy consider all platforms and devices their customers will use to interact with them, and transform this information into a seamless experience. Every communication has the same elements in place that contribute to the customer's recognition and appreciation of a familiar and high-quality experience. It doesn't matter if you're communicating over voice, SMS, or email. The goal is to establish a close relationship with the consumer while also increasing customer loyalty.
Visual workflow allows you to tailor the customer communication experience with an intuitive display
that allows you to leverage multiple communication channels within the platform.
Customize how you want to see performance metrics from each communication channel.
Automate your communication through Ringless voicemail, Announcement, Press 1 Survey, Email and SMS and MMS and many more .
Enable your customers to subscribe or unsubscribe for any particular communication platform as they deem fit.
Engage with potential customers on their preferred communication platform.
Automate and optimize the workflow with numerous touch points where
you can offer the potential customers a chance to engage with your business.
Retain your customers by offering them multiple touch points for engagement.
Build trust and reliability among customers through personalized local and Toll free numbers.
Reach out to your customers at the time they would be most likely to engage.
Build a more personalized communication channel with a unique number.
Build a streamlined and smooth process to engage more effectively
with your customers when they get in touch.
Respond faster to your customer queries with a personalized auto-responder that emulates human communication.
Instantly direct leads from automated communication to the designated sales team.
Let your customers know that you are always available to listen to their queries and concerns.
Receive all post-business hours’ customer communication on your email, so you can have a head start.
Utilize valuable and real-time business insights to compile potential and repeat customers into segments based on leads.
Save time and money by separating DNC and Closed Contacts from prospects that you need to call.
Engage different performance metrics to categorize your leads more intuitively.
Divide your leads into clusters by activating automated actions that depend on the customer responses.
Manage global customer communication by automatically dividing leads according to different time zones.
FlowUp integrates with your CRM so you can share valuable insights between both platforms.
Don’t let administrative hassles slow down your sales.
Leverage the power of Omnichannel Communication — no matter what industry you’re in
Follow up on insurance quotes without wasting time on manual phone calls.
Let your clients know about new open houses in their area with smart segmentation and voicemail drops.
Check-in with all of your warm leads at once, and let your current clients know about interest changes and product announcements.
Book your vacation rental faster with easy-to-send alerts on new availability and promotions.
Increase membership and sales with bulk follow-ups that reach your target audience instantly.
Every industry that wants to close more leads and improve its consumer engagement can benefit from ringless voicemail!